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Contact us

Ways to Contact Our Company

If you have a query about our services, need additional advice, want to discuss your requirements with an advisor or have a media enquiry, then please use this page.

Our office hours are:

  • Monday to Friday 9:00 to 18:00.
  • Saturday 9:00 to 17:00.
  • Sunday 10:00 to 15:00.

Outside of these hours the online quoting system still operates 24 hours a day. We respond to email enquiries the following working day.

Telephone Us

Call our customer services team during normal office hours on 0800 002 9822 and we'll be happy to help you.

Write to Us

If you want to write to us, please address printed material to 141 Bath Road, Hounslow, Middlesex TW4 6JJ.

Web Based Email Form

Complete the form below to submit your enquiry via email.

Your name:
Your email address:
Your enquiry:
 

You can use this form for any enquiries including:

  • If you need help finding your meter number.
  • You're a journalist requiring an industry spokesperson.
  • Your current supplier won't release you from your contract.
  • You've recently moved premises.
  • You want further information on our services.
  • You want to reduce your consumption.
  • You're chasing up a quote request.