EDF Reviews, Prices & Tariffs

EDF is one of the UK’s ‘Big Six’ energy suppliers. They are owned by EDF, their French state-owned parent company (Électricité de France means electricity of France!) The company was founded in 2002 following the merger of several previously UK-state-owned electricity companies and power plants.

The company has operations spanning electricity generation (including nuclear and renewables) and the sale of natural gas and electricity to businesses, as well as domestic customers. EDF currently have approximately 5 million customers in the UK.

As well as being a major utility provider, EDF is working to build and promote renewable and low-carbon energy sources across the UK. They are heavy investors in nuclear and offshore wind developments. 

A Guide To EDF

EDF is committed to encouraging the transition to renewable energy across the UK. All business customers can access 100% zero-carbon electricity which comes from a combination of renewable (wind and solar primarily) and nuclear power generation.

EDF is second only to SSE in the UK as the energy provider with the largest number of onshore wind farms. The company currently operates 37 onshore wind farms and 2 large offshore wind developments in Teesside and Blyth. 

EDF also currently own and operates eight nuclear power stations in the UK, having bought them from British Energy in 2009. While nuclear energy is not considered renewable, it is a low-carbon energy generation method. EDF’s nuclear power plants generate 20% of the UK’s electricity power that goes to the National Grid.

EDF is also working to build capacity for solar power. They have invested millions into building solar panels across some of the UK’s major supermarkets so that they can generate renewable energy. 

However, the company still runs fossil fuel power stations, including two coal-fired power stations in West Burton and Retford

The independent energy supplier Green Network Energy ceased trading and ended its administration in February 2021. Following the collapse of this energy provider, EDF was given responsibility for providing electricity and gas to their customers.

EDF has a Trustpilot rating of 4.2 out of 5 stars, based on nearly 20,000 reviews.

Prices And Tariffs

EDF provides a range of energy tariffs to both businesses and domestic customers. Commercial customers can choose from fixed-priced variable rate contracts which can operate with a range of meters, including standard smart and multi-site meters. 

Business Energy Tariffs

EDF offers several energy tariffs for both small and large businesses. Small businesses can choose from Fixed for Business, Fixed for Business Online and Freedom for Business Tariffs.

Below are details of some of EDF’s current business tariffs at the time of writing.

Fixed electricity rate for Business 

Unit rate: 16.6p

Standing Charge: 25p each day

-        Fixed energy rates for up to 2 years

-        100% zero-carbon electricity

-        Exit fee

Fixed gas rate for Business 

Unit rate: 3.4p

Standing Charge: 25p each day

-        Protect your business from price rises

-        An exit penalty is applied if you leave the contract early

-        Manage your account online

Please note, that the above rates are based on a business that consumes 30,000 kWh of electricity and 30,000 kWh of gas per year.

Ownership

EDF is owned by the French multi-national utility provider Électricité de France (EDF). The company is primarily owned by the French government and has its global headquarters just outside of Paris.

Simone Rossi was appointed as the CEO of EDF Energy in 2017. Jean-Bernard Levy is the CEO of Électricité de France, whilst 

Location

If you need to contact EDF, the easiest way is via email or online, which the company actively encourages. Business customers can contact them via email: [email protected]

Alternatively, you can manage your account online or via the mobile app, with live chat function available during office hours.

EDF Energy’s UK head office is in London. 

If you wish to contact the company by post the address is: 

FREEPOST EDF Energy

Plymouth.

Business energy customers can also contact EDF by telephone at: 0333 200 5103.

Telephone lines are open Monday to Friday from 8 am - 6 pm.

Contacting your energy supplier can take valuable time out of your day. That is why when you switch to EDF with Business Energy, we guarantee you won’t have to contact either your new or old supplier directly. We handle all the correspondence on your behalf.

Green Performance

EDF is committed to helping the UK achieve its net-zero target, agreed by the UK government, by 2030. Transitioning to cleaner, low emission electricity will be essential to lower the country’s carbon emissions.

EDF is already the UK’s leading generator of low carbon energy, thanks to its network of nuclear power stations. They are planning to lead the development of a new nuclear power station at Hinkley Point in the coming years which will be able to power around 12 million UK homes.

Alongside continued investment in wind and solar technology, EDF is also helping to build the UK’s network of electric vehicle charging points and operates one of the country’s largest battery storage units. In 20l23, EDF plans to open the largest offshore wind farm in the UK off the coast of Scotland.

Awards 

EDF has won several awards for innovation and customer service in their history. Most recently in 2021, they were multiple winners at the uSwitch Awards, winning seven prizes. EDF came out on top as Large Supplier of the Year and Best Online Experience winners, among other commendations:

Cancellation Policy 

EDF commercial customers can cancel a business energy tariff by contacting the supplier, using the details above, or by completing the EDF notice to leave form. Be aware that those on a fixed rate business energy contract will likely need to pay an agreed exit fee following an early termination. No exit fees are due if you are currently within your renewal period.

Need help navigating your business energy switch? Contact the UK’s leading business energy comparison service – Business Energy – for a free no-obligation quote. 

Business Energy has helped thousands of customers save money on their business energy bills. More importantly, we provide impartial advice and information on the best available tariffs and can even inform you of your exit fee obligations. Compare business energy deals and save money for your business today.