NPower Business Solutions Reviews, Prices & Tariffs
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Npower Business Solutions, powered by E.ON is the commercial arm of E.ON which bought out then-Npower in 2019. Npower's domestic customers were migrated to E.On Next.
As the name implies, Npower Business Solutions offers energy supply to large businesses and corporate customers. They have a range of flexible products and services for their customers, with the intention of informing and making the systems more manageable for users.
Npower Business Solutions works with each business on a case-by-case plan, providing a bespoke service based on a customer's needs. They aim to educate and support each business too, within their means.
They are currently working alongside more than 20,000 businesses from a range of different sectors, making them the UK's number one business electricity supplier. Npower also sets businesses up with the knowledge and tools to support their net zero goals, as it also aligns with their aims to push for a greener future with energy reduction solutions and generation.
npower has been a subsidiary of E.ON since January 2019 and supplies gas and electricity to corporate businesses, SMEs, and commercial.
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Npower Business Solutions Reviews
Trustpilot Rating: 4.2 ‘Great’
Total Reviews: 61,088 (as of 7th November 2023)
npower Business Solutions doesn't have its own Trustpilot account, instead, it runs through the E.ON Next Trustpilot account. The current score is 4.2 out of 5 stars, indicating a great customer experience overall. 73% of those are 5-star ratings while 15% are 1-star.
You can check the npower-specific comments by filtering the comments by "npower" - from what we can see, a lot of npower customers are happy with the service they received and how the communication was easy and straightforward. The negative reviews look like they are focused on how long it can take for some issues to be solved, whilst the other comments are about being overcharged.
What Can npower Business Solutions Offer My Business?
|
Features |
Service Offered |
|---|---|
|
Online Billing |
Yes |
|
Direct Debit |
Yes |
|
Smart Meters |
Yes |
|
Mobile App |
No |
|
Flexible Payments |
No |
|
Renewable Energy |
Yes - Business Renewable: REGO Backed Electricity tariff |
|
Paper Billing |
Yes - You can request a copy invoice |
|
Additional Services |
No |
npower Business Solutions Prices & Tariffs
Npower Business Solutions offers a range of business tariff options for companies, including fixed energy contracts, flexible contracts and specialist options for large companies that consume large amounts of energy. Both single electricity or gas tariffs are available, as well as dual fuel contracts.
They also offer renewable tariffs for businesses looking to switch to a greener energy deal.
Npower Business Solutions offers extended services to businesses including online account management and energy-saving tools, as well as advice on how to lower your consumption and adopt renewable technologies.
npower Business Solutions FAQs
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Who Owns Npower?
Npower Business Solutions is owned by E.ON (since 2019)
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How Can I Get In Touch With npower Business Solutions?
The main switchboard number for business customers: 0800 138 2322
It is usually easier and faster to contact Npower by telephone.
If you want to contact Npower Business Solutions by post, you can write to them at their head office, the address is:
Npower Business Solutions
2 Prince's Way
Solihull
B91 3ES
You can submit an enquiry online via the live chat function on the Npower Business Solutions website.
By switching through Business Energy, you can rely on us to contact Npower Business Solutions on your behalf to manage your switch. We will keep you informed of the process and let you know when your switch has been completed.
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Is npower Business Solutions 100% Renewable?
Compared to other energy companies, Npower Business Solutions does offer a green energy tariff, which offers electricity that is 100% matched to renewable sources.
Over 40% of the fuel mix that Npower offers to standard business energy account holders is from renewable energy generation.
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What Is npower Business Solutions Cancellation Policy?
If you decide you want to terminate your Npower Business Solutions contract, you can get in touch with them by calling 0800 138 2322.
If you are leaving your fixed-term contract early, you will likely need to pay an exit fee. You do not need to supply a final meter reading, as your new supplier will do so. You will need to pay a final bill, however.
If you are unsure if you will need to pay an exit fee, Business Energy can help and can advise you on whether it is worth switching, even with a penalty. Compare tariffs and save money today.